When I right-click on a file and use "Send To > Mail Recipient", it doesn't use gAttach!

You need to check two things:

• That gAttach! is the default mail application on your computer. To do this, go to the gAttach! Options screen and choose the "Computer & Internet" tab. If this contains red text, gAttach! isn't your computer's current default mail application. Click the "Make Default" button to fix this.
• If gAttach! is your computer's default mail application but you still have problems, you need to check your "Send To > Mail Recipient" option hasn't been hijacked by another application:

• Download this file to your computer.
• Go to the folder where you saved the file. You should notice that the file has an icon like an envelope.
• Drag a file you'd like to attach to an email on top of the "Mail Recipient" file's envelope icon.
• If it opens in gAttach!, this confirms that your "Send To > Mail Recipient" option has been hijacked.
• If confirmed, go to Windows Explorer and type shell:sendto in the address bar.
• Delete any existing "Mail Recipient" files.
• Move the file you downloaded into this folder.

After gAttach! has done its work, I get taken to my Inbox rather than to the new message. Why?

This sometimes happens if you've told Gmail to always use HTTPS. Ensure that you have the "Use HTTPS for added security" preference ticked in the Options screen.

What limitations does gAttach! have?

Due to some historical issues with Microsoft's mechanism for sending emails, you might run into a few problems sending a file attachment whose filename is in a different alphabet to the one you use normally (e.g. your computer uses English but you're sending a Russian attachment), but this won't affect 99.9% of people!

Gmail does not allow you to send more than 20MB of files, encrypted Zip files, or even Zip files containing applications (.exe files). gAttach! will not circumnavigate these restrictions.

How does it log into my Gmail account?

This depends upon the choice you made on the "Accounts" tab of the Options screen:

• If you use gAttach! to log in: the software will use the stored username and password to log in for you automatically. All passwords are stored on the computer in encrypted form and are only ever sent to the Google authentication server.
• If you choose to log in via your web browser: gAttach! will connect to your browser's cookie repository, find the cookies relevant to Gmail and use these to communicate with Google's servers. This approach means gAttach! has no knowledge of your account login details.

If I use gAttach! to log into my Gmail account, how come my web browser can log in automatically afterwards?

If you allow gAttach! to log into your Gmail account for you and choose to launch Gmail after uploading your attachments, gAttach! will store any new cookies it acquires in your browser's cookie repository before launching your browser. These cookies are in a "logged on" state. Your web browser will use these cookies when connecting to the Gmail server, hence why you're not asked for your username or password.

What's the Firefox Extension all about?

Firefox reads its cookies into memory when it loads for the first time. From that point onwards, it only ever writes to its cookie repository (it never reads again). This is a problem for gAttach! as any newly delivered cookies don't get picked up and used when Firefox tries to show the new draft message.

The gAttach! Login Handler Extension introduces a new protocol to Firefox: "Refresh Cookies Before Navigating". If Firefox receives a URL with rcbn:// at the beginning, it will reload its cookies into memory and then navigate to the web site in question.

Why have you changed the licensing model?

Simply to cover costs. The preference was always for a donation model, but the percentage of donations versus downloads was 0.03% unfortunately! I've been contacted by several large organisations who also wish to licence the software, so I've moved towards a licence-based model.

Note that there is not and will not be a licence charge for individuals using gAttach! for personal purposes.